Heather Paine

Food Scientist turned designer jeweller, Heather Paine was finding her mobility and comfort increasingly marred by the effect of arthritis in her ankles and feet. This was exacerbated by a painful condition known as hammer toes, where the toe joints curl downwards, causing friction with footwear. After enduring much discomfort, Heather eventually had an operation in an attempt to reduce the pain. Following the surgery, she was prescribed rigid, three-quarter length standard orthotics, which could only be used in a limited range of very unflattering footwear.


“I came across Foot Solutions in Richmond, and decided to call in. I was very patiently and thoroughly taken through a detailed foot assessment process including two scans. Custom arch supports were recommended and I was shown a selection of stylish, comfortable and orthotic-friendly shoes.



After I was fitted with my new orthotics and footwear, the improvement has been dramatic. Life is a lot less painful and I can wear nice shoes, sandals and boots. I recently went to Brazil and spent a lot of time on my feet without any discomfort! I am more than happy to recommend Foot Solutions.”

March 28, 2025
Steve Morgan loves attending concerts at London’s many music venues.  However, in recent years, his enjoyment has been increasingly marred by foot and back pain that prevented him standing for prolonged periods. A keen sportsman, Steve, 44, has a high pain threshold, but about a year ago the discomfort became debilitating, limiting both his mobility and quality of life. Recommended by a work colleague whose mother had been successfully treated for a similar complaint, Steve made an appointment for a free, no obligation assessment at Foot Solutions. “The assessment was detailed, rigorous and really interesting” explains Steve. “All the consultants at Foot Solutions are highly-trained specialists and really know their stuff. I learnt that I have over-pronating feet which means that my arches flatten on impact with the ground. The recommended treatment was customised arch supports. The consultant explained the benefits without applying any sales pressure. After consideration, I decided to proceed with the purchase.” Have the arch supports helped? “They’ve been an absolute godsend” says Steve, “The foot pain has been massively reduced and the back pain has completely gone. I can now enjoy a night out with hardly any discomfort. Plus, my balance and posture have improved so much that I’ve realised that I’m taller than people I thought were bigger than me!” Would he recommend Foot Solutions? “Definitely” confirms Steve, “Foot Solutions are massive in America and it’s easy to see why. The assessment process is excellent, the products are superb and the staff are outstanding.” If you’re suffering from foot, back or joint pain, contact Foot Solutions today to arrange a free foot and gait analysis.
March 28, 2025
Although officially retired as a Consultant Maxillofacial Prosthetist, Colin Haylock MBE still travels the world using his specialist life-changing skills to help rebuild people’s faces.  However, following a motorcycle accident which left his left foot badly deformed, Colin’s mobility was significantly restricted. “I was really struggling,” explains Colin, currently an honorary tutor at Guys Medical School. “Following the accident, my movement became painful and awkward and I had to drag my left foot sideways. The problem was accentuated during my travels when I was on my feet a lot of the time.” At first, Colin sought help from the usual channels, visiting casualty, a physiotherapist and even an orthoptist who prescribed rigid (and uncomfortable) half-sole inserts. Unfortunately, nothing worked. Then Colin decided to visit Foot Solutions in Richmond. “I’d been aware of the Foot Solutions free foot assessment offer for some time,” adds Colin “then one Sunday morning I called in to the store. I’m so glad I did because that visit changed my life for the better.” Colin was seen by Foot Solutions consultant Asif, who after taking a full case history, performed a series of tests and scans which identified in addition to the injury, a fallen arch which was exacerbating the problem. “Asif was extremely patient and thorough,” continues Colin, “he recommended custom-made arch supports and advised on suitable footwear, but applied no sales pressure.” Colin accepted Asif’s recommendations and followed his detailed instructions on how to use the arch supports. “I can now walk normally with virtually no discomfort,” says a delighted Colin, “Foot Solutions is a very good product and I am happy to endorse it.”
March 28, 2025
Foot Solutions Helps Paul After Painful Flip Flop Experience. At Foot Solutions our aim is to help our customers improve their lifestyle by finding the right footwear and arch support solution. When we recently asked Paul O Donoghue one of our customers for a testimonial here’s what he had to say: “I run a very busy Car Wash and Shop in Bishopstown in Cork. Two summers ago I bought a cheap pair of flip flops for work in the heat. By September I was getting constant pain in my right foot and my doctor diagnosed it as plantar fasciitis something I had never heard of. After months of pain killers I went to a specialist and had injections into my heel (not a pleasant feeling) but this only worked for a period of time .The other avenue open to me was surgery which I did not want. Then from talking to a friend he told me to pay a visit to Foot Solutions on the Grand Parade which I did and I ordered a custom made pair of shoe inserts. I was scared to say it but after three to four days I was getting relief and within a two week period I was pain free. It even changed my posture to become much straighter and now I won’t go anywhere without them. I would recommend anyone with back or foot pain to pay Foot Solutions a visit. Paul O’Donoghue Bishopstown